My notes on “How to Win Friends and Influence People” by Dale Carnegie
3 Fundamental Techniques in Handling People
- Don’t crisicise, condemn or complain
- Instead, try to understand them, why they do what they do
- The most important human desire: A feeling of importance
- Give honest and sincere appreciation
- Find out their good points
- Try to see everything from the other person point of view
- Arouse in the other person on eager want
- Eg a good salesperson doesn’t push what they have, they find out problems and then present a solution Continue reading “How to Win Friends and Influence People by Dale Carnegie”